In order to ensure transparency by Technical Institutions imparting technical education, in admissions and with Paramount Objectives of preventing unfair practices and to provide a mechanism to faculty, staff members &students for redressal of their grievances, AICTE has notified regulation for the establishment of a mechanism for Ombudsman and Grievances redressal Committee for all the AICTE approved technical Institutions vide No. 37-3/Legal/2012 dated 25.05.2012. Based on the above guidelines a Grievances Redressal& Ombudsman Committee is formed in the institute with the following committee members for the session 2020-21.
Committee Members:
| Sl. No. | NAME OF THE COMMITTEE MEMBER | DESIGNATION | POSITION | MOBILE NUMBER | E-MAIL ADDRESS |
| 1. | Dr. Rishi Asthana | Director, GITM | Chairman | 8874205311 |
director.gitm@goel.edu.in
|
| 2. | Dr. Amresh Gupta | Director, GIPS (392), Lucknow | Ombudsman | 8874205312 |
amreshgupta@gmail.com
|
| 3. | Dr. Devendra Agarwal | HoD, Department of Computer Science & Engineering,GITM | Member Secretary | 8707591626 |
hodcs.gitm@goel.edu.in
|
| 4. | Dr. Shailendra Kumar Shukla | Chief Proctor, GITM | Member | 9450192357 |
shailendra.shukla01@gmail.com
|
| 5. | Mr. Jainendra Singh Verma | Principal Diploma, GITM | Member | 8874205361 |
jainendraverma1984@gmail.com
|
| 6. | Dr. Jyoti Agarwal | HoD, Master of Business Administration, GITM | Member | 7017232240 |
jyoti.agarwal@goel.edu.in
|
| 7. | Dr. Priyanka Jaiswal | HoD, Electronics & Communication Engineering, GITM | Member | 9516242236 |
priyanka.jaiswal@goel.edu.in
|
| 8. | Mr. Brijesh Pandey | Deputy HoD, Computer Science & Engineering, GITM | Member | 9839931251 |
dyhodcs.gitm@goel.edu.in
|
| 9. | Mr. Shiv Kumar Tripathi | HoD, Mechanical Engineering, GITM | Member | 8874205366 |
hodme.gitm@goel.edu.in
|
| 10. | Dr. Rajan Kumar Singh | HoD, Biotechnology Engineering, GITM | Member | 8438168284 |
rajan.k.singh@goel.edu.in
|
| 11. | Dr. Atul Kumar | HoD, Applied Sciences & Humanities, GITM | Member | 9415448874 |
atul.tusaar@gmail.com
|
Grievance Redressal & Ombudsman Committee Working
Based on grievance, the committee conducts a thorough investigation by interaction with involved persons and fact finding and then committee summarizes the fact and findings based on investigation,the committee recommends further action.
Functions
(i) Uphold the dignity of the college by ensuring strife free atmosphere through promoting cordial student-student relationship, student-faculty /staff relationship & faculty/staff-faculty/staff relationship.
(ii) Resolve the grievance received by any student, faculty and staff and take action accordingly.
(iii) Encourage the students, faculty & staff to express their grievances / problems freely and frankly, without any fear of being victimized.
(iv) Advise students, faculty and staff of the institute to respect the right and dignity of peer and show utmost restraint and patience whenever any occasion of rift arises.
(v) Advise the all members to refrain from, inciting students against other students, faculty and institute administration.
(vi) Advising the staffs not to behave in a vindictive manner towards the students for any reason.
Frequency of Meeting:
The Grievance Redressal & Ombudsman Committee conducts meeting as per the requirement of the institute.